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Score bug in Endless Mode

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Post Sat Nov 14, 2015 7:46 pm
Fergue New Poster
New Poster

Posts: 2
Player name: Fergue
Device model: Samsung Note 2
Android version: 4.4.2
Detailed Bug Report:
I've noticed when playing endless mode that my score is not correctly recorded in the ranking, as a result I didn't get the daily Garnet reward from endless mode. i.e. My best score of the day is 33 mil, according to the ranking I should be on the 3rd rank but on the record section says I'm not ranked. When I play endless mode again and scoring less than 33 mil, I'm still not ranked on the board. It only registers my rank if I pass the previous daily best score. This bug made me lose my 1st place endless mode reward...
Edited: The bug occurred again. 2nd day in a row.
Score listed and ranked before daily reset.
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Score & Rank disappeared after daily reset.
Image

Post Sun Nov 15, 2015 1:55 pm
Crack New Poster
New Poster

Posts: 13
I've been having the same problem as well. Though my score is nowhere near as high as Fergue's it has been doing this quite a bit lately. It has also been doing this in thePvP mode as well but all one has to do is play a round and you're right back where you left off.

On an off note congrats on that huge score Fergue, hope you get the garnets that you deserve for that score.

Post Mon Nov 16, 2015 8:32 am
Fergue New Poster
New Poster

Posts: 2
Thanks Crack, lotsa concentration and luck on that round but I finally finished round 60 in endless.

It just occurred again today, and still no reply from the Tech Team... I'll try to hit under 100mil next time around and see if the bug still triggers.

Just before reset I took an SS
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After daily reset, waited until I can enter Endless Dungeon again and checked "Yesterday's Score"
Image

Post Tue Nov 17, 2015 10:28 pm
Crack New Poster
New Poster

Posts: 13
Fergus, if no luck contacting anybody through the boards I would recommend contacting zq directly by email. You can find a contact email at the bottom of the Captain Heroes download page in the Google Play Store.

Post Mon Nov 23, 2015 2:04 pm
eXpLicit New Poster
New Poster

Posts: 4
I've noticed that this happens occasionally both in endless and PvP. It seems as if for some reason the game just resets. In endless, your score ends up gone, and in PvP you have to fight again so that it will get you back in the rankings. It's really quite annoying... I've had to learn to play endless towards the end of the day so that my score won't get reset. And I just got screwed out of my honor points in PvP for the week because I didn't play between the "reset" and the week end.

Post Mon May 08, 2017 6:13 pm
dongbei Occasional Poster
Occasional Poster

Posts: 50
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